GDPR AGREEMENT
Our GDPR agreement sets out how any personal data we collect from you, or that you provide to us, will be stored and processed confidentially.
How we gather your personal information
Information that you provide by emailing us via our website or by phone/email to request further information about our service.
The pre-therapy questionnaire form.
Brief session notes.
Regarding online therapy, we use the platform Zoom. This platform is securely encrypted. Zoom has the facility to record sessions which we will not use unless we discuss this and agree this with written consent prior to a session.
Where we store your personal data
Personal data that we collect from you via any form of contact by email or phone will be kept securely.
The pre-therapy questionnaire form, your contact details, and brief session notes are stored on a computer and password protected.
The brief session notes are anonymised, using your initials only and are password protected.
We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Uses made of the information
We use your contact details to allow us to provide you with information of the service, to allow you to tell us about changes in your availability and to notify you about changes to our availability and any other relevant administrative changes.
As part of our commitment to providing a professional service, we attend supervision regularly. This is bound by a confidentiality contract (separate to this policy) and to protect your identity we only use the initial of your first name.
How long we keep your information/notes for
We will retain your information, including pre-therapy questionnaire and brief sessions notes for as long as we are working together. After therapy has finished, we will retain these documents for a further five years in case you decide to return to therapy and which is also a requirement of our indemnity insurance, and then after which the documents will be destroyed.
Your rights
You are entitled to view, amend, or delete the personal information that we hold. All requests have a month to be carried out.
Disclosure of your personal information
In the event of any therapists incapacity or death your personal contact information will be disclosed to two clinical executors in their Professional Will so that they can notify you. In the event of death, the executors will also destroy all contact information and notes on the computer.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation. For example, if we are summoned to court, or as a legal requirement such as safeguarding children or vulnerable adults, terrorism or money laundering.
Changes to the GDPR agreement
We will notify you of changes we may make to this privacy policy in the future.
Consent to the GDPR agreement
Your use and undertaking of the services of the Psychological Specialist Group constitutes your approval and acceptance of this agreement, and are consenting to our use, and storage of your personal information, you have disclosed to us, as detailed above. You have the right to withdraw your consent at any time.